Refund Policy

We hope you enjoy your subscription to Octane. If, for any reason you’re not satisfied you may cancel at any time during your subscription and receive a full refund on any unmailed issues within 30 days. Please note that we do not accept returns.

If you cancel your subscription to Octane, you will miss out on these fantastic benefits:

  • Saving up to 12% by subscribing
  • Never missing an issue – no more disappointment if your newsagent sells out
  • Free delivery to your door

Should you have any issues or no longer wish to continue your subscription please contact us via one of the following methods.

Call: +44 (0)1795 592 910
8:00am - 8.00pm Mon - Fri 9:00am - 1:00pm Sat UK time

Email: subsinfo@servicehelpline.co.uk

Write:
Dennis Publishing Ltd
800 Guillat Avenue
Kent Science Park
Sittingbourne
Kent
ME9 8GU

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Feedback for Octane has been compiled from 75 customer reviews

Date Score Customer Comment
Service:++
Product:++

Service rating : Good friendly service
Product : Excellent mag

Service:++
Product:+

Service rating : sorted out a direct debit failure to my satisfaction
Product : i just enjoy the varied articles so different to Autocar

Service:++
Product:++

very good

Service:--
Product:++

I took up the subscription because of the free gift offer. However, I received an alternative gift which was inferior. When I phoned up I was offered an alternative.... Also inferior to the original offer. I can't help the feeling that I have been the victim of a scam and ripped off.


On 12-Jul-2016 the supplier responded:
thanks for your feedback!

I have sent you an email regarding your free gift, this should be received shortly.

I hope you have a great day!

Martin

Service:+
Product:++

Service rating : Sl delay between subscription request and first issue
Product : Fascinating content

Service:++
Product:++

Service rating : Excellent service. They arranged exactly what they said they would.
Product : A good read with a wider range of articles covered than most similar magazines, with some non-motoring but really interesting all the same.

Service:--
Product:++

Service rating : ¡I have not received the mag! (the printed version I mean)
Product : That is why I suscribed to the paper edition...


On 12-Jul-2016 the supplier responded:
thanks for your feedback!

I have sent you an email regarding this matter so that we can investigate further for you.

I hope you have a great day!

Martin

Service:++
Product:++

Service rating : I have as yet only received one issue of Octane but it's delivery was on time.
Product : I like the broad content of the magazine and its lack of ladishness - this is a serious magazine for car enthusiasts. I would however like to see more (some) motorcycle articles.

Service:+
Product:+

Service rating : ok
Product : ok

Service:+
Product:+

Service rating : It is OK but I would not buy it every month
Product : It is alright but it is not my type of motor magazine